Shipping Policy
Shipping Policy
Thank you for shopping with us! We’re committed to delivering your order as quickly and efficiently as possible. Please review our shipping timelines and details below:
🇺🇸 United States Orders
• Processing Time: 1–3 business days
• Shipping Time: 3–5 business days
• You will receive a tracking number via email once your order has been shipped.
🇨🇦 Canada Orders
• Processing Time: 3–4 business days
• Shipping Time: 3–7 business days
🌍 International Orders (Outside the US & Canada)
All international orders outside the US excluding CANADA are pre-order only and will be shipped after the pre-order processing window.
• Processing Time (after pre-order): 3–4 business days
• Shipping Time: 1–3 weeks (varies by destination)
• Please note that customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
📫 Tracking & Delivery
Once your order is shipped, you will receive a tracking number via email. Please allow up to 48 hours for the tracking information to update.
❗Important Notes
• Shipping times are estimates and may be affected by carrier delays, holidays, weather conditions, or customs clearance.
• For time-sensitive orders or special shipping requests, please contact us before placing your order.
📥 Need Help?
If you have any questions or concerns regarding your shipment, feel free to reach out to us at:
📧 TLQ.projectparis@gmail.com
Thank you for supporting our brand!